Privacy Policy NK44 – Our Commitment to Protecting the Personal Data of Malaysian Members

NK44 ("we", "the nk44 platform", or "nk44.my") is the data controller responsible for processing your personal data as defined under the Personal Data Protection Act 2010 (PDPA) of Malaysia. We take this responsibility extremely seriously and have implemented comprehensive policies, procedures, and technical controls to ensure your data is protected to the highest standard at all times.

This Privacy Policy applies to:

• All individuals who register for or use nk44 services online via nk44.my.
• All financial transactions carried out on the nk44 platform, including deposits and withdrawals, are processed via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX through Maybank2u and CIMB Clicks.
• All communications between members and the nk44 team via live chat, email, WhatsApp, or any other official nk44 communication channel.
• All browsing activity on the nk44.my website, including activity that does not require logging into an account.

NK44 only collects personal data that is genuinely necessary to provide platform services to you in a secure, efficient, and legally compliant manner. The following are the categories of data we collect:

NK44 does not collect any information classified as sensitive data under Malaysia's PDPA – including health information, religious beliefs, political affiliations, or criminal records – unless specifically required for legal compliance purposes and only with your explicit consent.

NK44 processes your personal data only for legitimate, clearly stated purposes. We do not use your data for any purpose beyond what is described in this document without first obtaining fresh consent from you.

The primary purposes for which nk44 processes personal data are:

• Account Management: To create, verify, maintain, and secure your nk44 account — including processing registrations, authenticating logins, and managing member profiles.
• Gaming Services Provision: To enable you to access and play all games available at nk44 — from video slots such as Wild Fireworks and Raging Tiger Paw to Live Casino Bonus Baccarat and keno games.
• Financial Transaction Processing: To process deposits via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, and other Malaysian payment methods, as well as to process winnings withdrawals to your bank account or eWallet.
• Legal Compliance: To fulfil Malaysia's legal compliance obligations, including Anti-Money Laundering (AML), Counter Financing of Terrorism (CFT), and Know Your Customer (KYC) identity verification requirements as stipulated by the relevant authorities.
• Customer Support: To provide assistance and support when you reach out to the nk44 team via live chat, email, or WhatsApp — including the retention of communication records for reference and service improvement purposes.
• Responsible Gaming: To monitor playing patterns and identify early signs of problem gambling, enabling nk44 to provide timely and appropriate support to members who may need it.
• Platform Security: To detect and prevent fraud, account abuse, money laundering activities, and any other security threats that could affect the nk44 platform or our members.
• Continuous Improvement: To analyse usage patterns on the nk44 platform for the purpose of improving its design, performance, and overall user experience — all analysis is conducted on anonymised or aggregated data, not on individually identifiable data.

We may also use your data to contact you with information about relevant nk44 promotions and special offers based on your usage. You may opt out of these marketing communications at any time via your nk44 account settings or by contacting our support team.

NK44 understands that your trust depends entirely on the confidence that your data will not be misused or shared without a clear and legitimate reason. We handle data sharing with the utmost care and only in the circumstances outlined below:

• Payment Providers: NK44 shares the necessary transaction information with the payment providers we work with — such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX banking institutions including Maybank2u and CIMB Clicks — solely for the purpose of processing your deposits and withdrawals. These providers maintain their own privacy policies and are bound by strict confidentiality obligations.
• Technical Service Providers: Third-party providers that supply technical services to nk44 — such as server hosting, platform analytics, and cybersecurity — may have limited access to data strictly for technical purposes. All such parties are bound by rigorous data processing agreements and are prohibited from using your data for any other purpose.
• Legal Requirements: nk44 may be required to disclose your personal data to Malaysian authorities with relevant jurisdiction — including the police, courts, Bank Negara Malaysia, or other regulatory bodies — when mandated by law or a valid court order. In such situations, nk44 will disclose only the data specifically requested, and nothing beyond that.

NK44 will not sell, rent, exchange, or disclose your personal data to advertisers, data brokers, third-party marketing companies, or any other entity for commercial purposes. This is nk44's absolute commitment to every one of our members.

Nk44 continuously invests in the latest security technologies and procedures to protect your personal data from unauthorised access, modification, disclosure, or loss. The security measures we have implemented include:

• 256-bit SSL Encryption: All data transmitted between your browser or app and nk44's servers is encrypted using 256-bit SSL/TLS protocol. This ensures that your data cannot be intercepted or read by any third party during transmission.
• Encrypted Password Storage: Your nk44 account password is stored using a strong cryptographic hashing algorithm. nk44 staff cannot view your password in its original form — only you know your own password.
• Continuous Security Monitoring: nk44's systems are monitored 24 hours a day, 7 days a week to detect any suspicious activity or unauthorised access attempts. Our automated intrusion detection system responds immediately upon identifying any anomaly.
• Two-Factor Authentication (2FA): nk44 offers a two-factor authentication option that is strongly recommended for all members. With 2FA enabled, every login to your nk44 account requires an additional verification step via SMS or an authenticator app, in addition to your password.
• Internal Access Controls: Only nk44 staff with a legitimate business need are permitted to access members' personal data — and only the data relevant to their specific responsibilities. All access is logged and closely monitored by nk44's internal security team.
• Regular Security Audits: nk44 conducts regular security audits carried out by independent cybersecurity experts to identify and address any vulnerabilities in our systems before they can be exploited.

That said, it is important to remember that no security system in the world can guarantee 100% protection against all forms of cyber threats. As a member, you also play a vital role in safeguarding your nk44 account by using a strong password and never sharing it with anyone.

NK44 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit nk44.my. They allow our platform to remember your preferences and function more efficiently for you.

Types of cookies used by nk44:

• Essential Cookies: Required for the core functionality of the nk44 platform — including maintaining your login session, remembering your language preference, and ensuring session security. Without these cookies, the nk44 platform will not function properly.
• Performance Cookies: Collecting aggregated information on how members use the nk44 platform — such as the most frequently visited pages, time spent on each game, and similar data. This information is used to improve platform performance and the overall user experience.
• Functional Cookies: Remembering the preferences you have set on nk44 — such as your preferred bet size, game display settings, and language selection — so you do not need to reconfigure them each time you log in.
• Analytics Cookies: Helps nk44 understand overall platform usage patterns for continuous improvement purposes. Analytics data is processed in anonymised form and cannot be re-linked to any individual's identity.

You can manage your cookie settings through your browser at any time. However, disabling essential cookies may affect certain functions on the nk44 platform. For guidance on managing cookies in your browser, please refer to your browser's documentation.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as the data owner are entitled to certain rights guaranteed by law. nk44 fully respects all of these rights and provides straightforward mechanisms for you to exercise them:

NK44 does not retain your personal data for longer than is necessary for the purposes stated in this Privacy Policy, or as required by applicable Malaysian law. This principle — known as "storage limitation" in the context of the PDPA — is one of the core pillars of nk44's approach to privacy.

Data retention guidelines at nk44:

• Active account data: Retained for the duration that your nk44 account remains active and for any additional period required by Malaysian law following account closure — typically between 5 to 7 years for financial records in accordance with the Companies Act and AML requirements.
• Financial transaction records: Retained for a minimum of 7 years from the transaction date in accordance with Malaysian legal requirements relating to financial and tax records.
• Customer support communication logs: Retained for 2 years following the resolution of an enquiry for reference purposes and nk44 service improvement.
• Technical log data: Retained for 90 days for technical troubleshooting and security analysis purposes before being automatically deleted.
• Closed account data: Basic data from closed accounts is retained for the period required by law, after which it will be anonymised or securely deleted.

Once your personal data is no longer required and there is no legal obligation to retain it, nk44 will delete or anonymise that data using secure disposal procedures that meet industry standards — ensuring that deleted data cannot be recovered or re-linked to your identity.

In operating the nk44 platform, there are situations where your personal data may need to be transferred to or accessed from outside Malaysia — for example, when we utilise cloud server infrastructure or third-party technical services that operate overseas.

Where cross-border data transfers are required, nk44 ensures that:

• Transfers are made only to countries or entities that maintain a level of data protection equivalent to or higher than Malaysia's PDPA requirements.
• Legally binding data processing agreements containing comprehensive data protection clauses are signed with all overseas data recipients.
• Data transferred is kept to a minimum — only what is necessary for the specific service purpose, and nothing more.
• NK44 retains full control over your data even after any transfer, and the terms of this Privacy Policy continue to apply.

The nk44 platform is exclusively for adults aged 18 and above only. nk44 does not knowingly collect, process, or store any personal data belonging to individuals under the age of 18.

If you believe that nk44 may have inadvertently collected personal data from someone under the age of 18, please contact the nk44 support team immediately at [email protected]. We will take prompt action to verify the matter and delete any related data without delay.

NK44 employs a combination of technical and procedural measures to prevent underage users from registering — including age verification during sign-up, identity document checks where required, and ongoing monitoring to identify usage patterns that may indicate a user is underage.

NK44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in Malaysian law, technological requirements, or nk44's business practices. All material amendments will be communicated to members via a notice on the nk44.my homepage or by registered email at least 14 days before changes take effect.

The latest version of this Privacy Policy is always available on this page, with the update date clearly noted at the top of the document. We encourage you to check this page periodically to stay informed of how nk44 handles your personal data.

Your continued use of the nk44 platform after the effective date of any Privacy Policy amendment constitutes your acceptance of the revised terms. If you do not agree with the changes made, you have the right to close your nk44 account and withdraw your remaining balance in accordance with the procedures set out in our Terms & Conditions.

NK44 has appointed an Internal Data Protection Officer responsible for ensuring that all aspects of member personal data handling comply with Malaysia's PDPA and this Privacy Policy. If you have any questions, concerns, or complaints regarding the privacy of your data at nk44, you may reach us through the following channels:

If you are dissatisfied with how nk44 handles your privacy complaint, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia, appointed under the PDPA 2010. However, we strongly encourage you to contact us first, as we are committed to resolving all privacy issues internally in a fair and satisfactory manner.